Our project process, from first meeting to handover
A project starts with an initial consultation; once the scope and proposal are clear, it is implemented in phases and completed with acceptance testing and handover. On this page we explain what happens at each step, how we share progress and how we manage scope changes.
A project in seven steps.
The flow below shows a typical implementation project. The duration and detail of each step depend on the scope; on a small engagement, some steps are completed in a single meeting. Each step has a defined output, and we decide on the next step together.
Initial consultation
We discuss your needs, goals and priorities, and share our first impressions and possible approaches. The initial consultation is free of charge.
Output: A suitable next stepFree assessment (if needed)
If a structured review of the current state is needed, we carry out an assessment and share the findings in a report and a presentation.
Output: Report and prioritized roadmapScope and proposal
We put the scope, deliverables, schedule and engagement model in writing. Where needed, a non-disclosure agreement is signed beforehand.
Output: Proposal and service agreementKickoff meeting
Together we clarify the roles on both sides, the communication channels, the reporting frequency and the plan for the first phase.
Output: Project plan and communication planPhased implementation
We carry out the work in phases and share progress through regular status reports and end-of-phase presentations. Each new phase starts with your approval.
Output: Working, verified phasesAcceptance and handover
We run the tests together against the acceptance criteria set at the start, and complete the documentation and training.
Output: Approved handover listSupport
Depending on your engagement model, we continue with maintenance and support, ongoing consulting or managed services.
Output: Support planDetails of the acceptance, documentation and support stages are on the Handover and support page.
We track progress together.
Throughout the project, it is clear from the start who is responsible for what, where decisions are made and how progress is shared.
Project lead
On every project we assign a project lead who manages the plan, prioritization and communication.
Clear roles
On your side, a decision-maker and a technical lead; on our side, the project lead and specialists.
Regular status report
Weekly on most projects: what is done, what comes next, pending decisions and risks.
End-of-phase presentation
At the end of each phase we show the working result and decide on the next phase together.
Decision records
Key architecture and technical decisions are recorded in writing, with the options considered and the reasoning.
Early sharing of risks
We share risks that could affect the schedule or scope as soon as they arise, together with a proposed solution.
What do reports and records look like?
The documents below do not belong to a real client; they are illustrative examples that show the format of the documents we share.
Weekly status report · Week 46
- Overall status
- On track; one decision pending.
- Completed
- Test environment built as code. Dependency scanning added to the CI pipeline.
- Next
- Review of the production cutover plan; setup of monitoring dashboards.
- Pending decision
- Backup retention period: 30 or 90 days? · decision: client, Friday
- Risks
- Network access approval pending · follow-up: weekly meeting · impact: cutover test may slip by one week
Architecture decision record · ADR-012
- Subject
- Log collection and retention
- Context
- Logs are scattered across servers; there is a 90-day retention requirement.
- Options
- Cloud provider's log service · Elastic · Loki
- Decision
- Loki: compatible with the existing Grafana dashboards, lower storage cost.
- Consequences
- The team keeps working with the existing dashboards; if a need for full-text search arises, the decision is revisited.
How are scope changes handled?
Needs can change as a project progresses. We handle new requests with their impact in view and with your approval.
Request
The new need or change is recorded in writing.
Impact analysis
We work out its impact on the schedule, cost and risks.
Approval
The change is submitted for your approval, together with its impact.
Planned implementation
On live systems, changes are made at an agreed time and with a rollback plan.
Verification
The result is tested and the documents are updated.
About the project process
Let's clarify your needs together.
In a free initial consultation we discuss your current situation and goals, and share our first impressions and possible next steps in the same meeting.
- A technical conversation with specialists in your area
- First impressions of your situation and possible approaches
- Where it fits, a next step: an assessment, a project proposal or consulting
- A non-disclosure agreement before the meeting when needed
- A reply within 4 business hours